Spark Paws
Spark Paws Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Spark Paws has 1.8 star rating based on 9 customer reviews. Consumers are mostly dissatisfied.
33% of users would likely recommend Spark Paws to a friend or colleague.
- Rating Distribution
Pros: Great products, Wont return any replys.
Cons: Sizes run small, Waste of time & money.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Spark Paws has 1.8 star rating based on 9 customer reviews. Consumers are mostly dissatisfied.
33% of users would likely recommend Spark Paws to a friend or colleague.
- Rating Distribution
Pros: Great products, Wont return any replys.
Cons: Sizes run small, Waste of time & money.Recent recommendations regarding this business are as follows: "Don't bother dealing with them", "Do Not Buy", "The xl is too small, I can't get anyone to reply to my emails to get a larger size for my 55lb girl, I love the way the hoodie looks and feels, I just want to be able let her where it if it's was the correct size", "Good so far", "Shop on Chewy".
Most users ask Spark Paws for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Spark Paws Reviews
"Customer service is just awful . Can’t contact anybody . My goods haven’t arrived after waiting two weeks . Don’t suppose I will get a refund either !!"
Nothing has happened , thats the problem . I really do hope I will either get the goods or a refund in the next few days
"Buyer Beware!!!!"
Submitted a request for a return and have not received a response. This is a trend amongst the other reviewers. Don't throw away your time or money... total...
Leigh, Wigan
Customer service is just awful . Can’t contact anybody . My goods haven’t arrived after waiting two weeks . Don’t suppose I will get a refund either !!
Nothing has happened , thats the problem . I really do hope I will either get the goods or a refund in the next few days
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Fees upon fees upon fees for everything, sizes aren't correct.
I had bought from this brand in the past, and it's always been a hassle with returns/exchanges. Last time, I ordered two hoodies for my two cats in size S and they were too small, so I exchanged for M.
M was perfect. Now, I tried buying them 2 pajamas and ordered size M, since previously, that was their perfect size. Well, M would not fit by far and I asked for an exchange. I sent the 2 M back to them to exchange for L.
They emailed me back saying they found a few hairs on one of the PJs (only after trying on my cat ONCE, label in tact etc) and tried charging me $7 for it as if they couldn't resell this item after brushing off the few hairs. Then they wanted me to pay $7 for a return label in order to send my replacement sizes, despite advertising free exchanges. With each email, new "rules" and "terms/conditions" kept comping up that aren't readily visible when just shopping.
I finally gave up and told them to cancel it all and process a return instead. TERRIBLE customer service
User's recommendation: Don't bother dealing with them
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I told you the wrong size. I need an xxl instead of an xl
Now I'm f..king pissed. I have tried this 3 times. All I want is to send this one back and exchange for xxl.
- You suck at customer service
Preferred solution: I told you on the last page. Not telling again.
Washington, District Of Columbia
Return
I would like to return an item because of the sizes incorrect but its been more than 30 days
Please advise
I placed an order for the correct size yesterday
It is the dog hoodie
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Charlotte, North Carolina
Change size on my order to a large
Please help change the collar size of my order to a large!!!I ordered the wrong size.. Please help change this to the correct size for my dog. LARGE
User's recommendation: Good so far
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My package
It is missing because I was only given the Yun Express number and not the USPS number I need to identify it..need that number
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Woodland Park, Colorado
Recieved my purchase but the hoodie was the wrong size
Been waiting on a return label, still have not recieved it.
Debra Samples
304 Dogwood
Benton, Ar 72019
501-333-****
I need an XLRG Same color Hoodie
I dont know where to find the contact ID, or order number
The package says XL, but it isnt...she weights 55lbs, This will not fit!
- Wont return any replys
- Sizes run small
Preferred solution: Full refund
User's recommendation: The xl is too small, I can't get anyone to reply to my emails to get a larger size for my 55lb girl, I love the way the hoodie looks and feels, I just want to be able let her where it if it's was the correct size
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Buyer Beware!!!!
Submitted a request for a return and have not received a response. This is a trend amongst the other reviewers.
Don't throw away your time or money... total scam!
- Scam
- Waste of time & money
Preferred solution: Full refund
User's recommendation: Do Not Buy
Grand Rapids, Michigan
Won’t pick up the phone
Had to provide a code to get a call thru and they didnt answer, Im returning this product wrong size for me and my dog weighs 18 lbs?
User's recommendation: Shop on Chewy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Trying to get order issue resolved
I order a Xmas gift for my daughter and her new puppy. I got an email it was delivered.
It was not delivered to her, but you're still getting the payments from me. They told me not to worry, she will receive her gift.
Now I get an email that this has to be reviewed.
This is very frustrating. This was a special gift for my daughter. It was her first Xmas with her new puppy.
Please help resolve this. Thank you.
Preferred solution: Deliver product or service ordered
Retrun
I have been trying to do a return for a Christmas present I keep leaving emails no response and the phone number for spark paws doesnt work
Preferred solution: Full refund
Saratoga Springs, New York
My credit card was charged and I did not receive my order. My review is a big fat 0!!!
I ordered a matching hoodie set for my daughter and her dog Jack for Christmas. I never received a delivery date or a order number.
My credit card was charged for the purchase.
I've been unable to reach anyone in customer service. Please give careful consideration before ordering anything from this company.
User's recommendation: Look elsewhere
My package
I'm not pissed at all. I was just wondering about delivery.
What I am pissed about is this stupid "pissed customer" website or whatever this is. It's a *** waste of my time!
I was looking for actual answers, not some stupid 3rd party wasting my time. *** of and die "pissed customer" website!
- Great products
Preferred solution: Just looking for an update not some stupid 3rd party wasting my time like this
User's recommendation: Make sure some 3rd party website isn't wssting your time!
Knoxville, Tennessee
Customer service
I was asking for a discount code for 1st time buyers. I did not get any help. There is a place to enter a discount code, so I would assume 1st time buyers would get one.
The Bronx, New York
My package
They charged me 27.99 for a hoody for my dog and I never got it ..I sent the proper email and never got an answer back ..thats never happened to me and I will never order from them AGAIN!!
Binghamton, New York
Need help with my deactivated
Doesn't work a waste of time explaining your reason why you calling to not be able to speak to anyoneget live reps
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